Job Description

The Z Zurich Foundation (the Foundation) is a charitable organization funded by various members of Zurich Insurance Group. The Foundation is at the heart of Zurich's ambition to be one of the most responsible and impactful businesses in the world and is creating a brighter future for vulnerable people with the aim to positively impact at least 25 million people worldwide by 2027, 150 million people by 2035.


The Foundation works alongside Zurich employees, with NGOs and governments in pursuit of a future where people can thrive in the face of increasing climate hazards, where those of us feeling the stresses of life are empowered to speak up, and where the marginalized in our society can reach their full potential.


The role of Impact's Centre of Expertise (CoE) Manager is an important operational role, managing every aspect of the Foundation's impact measurement and reporting activities. It is accountable for the full delivery of the Foundation's impact measurement framework, associate metrics, KPIs and tools. It acts as the centre of expertise for every member of the Foundation's team, Zurich BUs and our charitable partners on impact related matters. It is responsible for the planning, monitoring and reporting of our impact in the upmost standards in terms of quality, accuracy and control.

What you will do

Impact Measurement and Reporting

Ensure that Z Zurich Foundation's impact measurement framework and KPIs are embedded across all programs; ensure timely and accurate reporting of program performance. At the grant proposal stage, support pillar heads in evaluating impact measurement and targets. Review log frames, theories of change, indicators, baselines, targets, and data collection methods. Drive the Social Return on Investment (SROI) initiative by working closely with university and charity partners. Expand SROI measurement across our flagship programs and increase the number of initiatives achieving report assurance by Social Value International. Establish and lead the Impact Centre of Expertise for the Z Zurich Foundation, serving as the primary point of contact for impact-related discussions with charity partners and internal stakeholders. Collaborate with Zurich Group on reporting and impact topics related to community KPIs. Lead the design, implementation, and analysis of ZZF surveys, including the Engagement Survey.

Monitoring, Evaluation and Knowledge sharing

Ensure that Z Zurich Foundation impact measurement tools are fit for purpose delivering high-quality data collection and management. Collaborate with pillar heads to review and validate partner reports and data submissions. Support Zurich BUs with community-impact measurement related matters. Ensure the internal impact measurement knowledge hub is kept up to date.

What you bring

Bachelor's degree is required in a relevant field. Minimum 5 years' work experience in relevant field. Experience working with MS Office (Excel, PowerPoint, Word etc) and Outlook is critical. Good collaboration skills with an understanding and appreciation for regional and local differences. Good communication, negotiation and presentation skills. Understanding of development programs design, implementation and evaluation. Strong measurement, analytical, systematic thinking, planning and organizational skills. Demonstrated interest in the philanthropy sector. Be passionate about numbers, operations and financial means being employed in the most efficient way to support the community. Fluent in English. Any other language is a plus.

Additional Information

We look forward to receiving your online application.


At our Quai Zurich Campus, our culture and our people are what set us apart. We thrive on face-to-face interactions that drive collaboration, nurture our unique culture, and amplify our success. Enjoy the best of both worlds with the flexibility to work up to two days remotely per week within Switzerland, allowing you to balance personal commitments while excelling in your career. Please discuss your flexibility needs with us during your interview.

Information for recruitment agencies

Zurich does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications as well as any associated fees.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great!

Join us as we constantly explore new ways to protect our customers and the planet.

Location(s): CH - Zurich Remote working: Hybrid Schedule: Full Time * Recruiter name: Melina Carnal