Dextermind Technologies Limited

Position Overview: The IT Support Technician will provide end user IT support, ensuring smooth operation of hardware, software, and network services. The role includes ticket management, hardware/software installation, troubleshooting, user onboarding/offboarding, and maintaining high customer service standards. Key Responsibilities: Provide…

· Provide second level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform…