Business Analyst Crm

Genève, GE, CH, Switzerland

Job Description

Company Description

At Synechron

, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end

Consulting, Design, Cloud, Data, and Engineering

, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Blockchain and Artificial Intelligence to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of

14,500+, and has 58 offices in 21 countries within key global markets.




For more information on the company, please visit our website or LinkedIn community.

Why join Synechron ?




We are in constant search for talented and enthusiastic people who are passionate about working with our clients and being the best ambassadors for our company.



To reinforce the

Synechron Switzerland

team, we are looking for a

Business Analyst with experience in Client Relationship Management

.

Our mission is for one of our clients, a

Private Bank

in

Geneva.



Participating

in gathering,

analyzing

client requirements, and

writing

detailed functional specifications needed for development center of our client, based in Luxembourg;

Supporting and assisting

the IT teams based in Geneva during various cycles;

Ensuring

the proper integration of the solutions under your responsibility into the bank's overall information system by conducting

FATs/integration tests

;

Supporting

and

coordinating

testing phases with end users;

Providing

level 3 support in case of production incidents.


Qualifications

Your profile and skills:



You hold a degree in

Computer Science

(University, HES, Federal Diploma, EPF) or possess equivalent qualifications. You possess a previous experience as a

Business Analyst in the banking sector

. You demonstrate

excellent knowledge of wealth management, investment strategies, and financial products

. You possess

strong expertise in CRM-related activities

. You

thrive in collaborative environments

, working closely with colleagues to achieve shared goals. You

display strong analytical skills

, combined with a talent for problem-solving. You

work autonomously

and can independently analyze data from multiple systems. You are

proficient in SQL

query languages and tools for accessing and managing databases. You have

solid knowledge and practical experience with Agile methodology, particularly Scrum

. You are

familiar with APIs

and related tools, including

JSON, XML, Postman, and Swagger

. You

communicate fluently in both French and English

and enjoy working in an international environment. You are a

Swiss resident.




Additional Information

What we offer you:



An enriching, dynamic, and stimulating

professional experience. Professional stability with a

long-term contract

.

A competitive salary package

and referral bonuses.

Monthly support to finance your lunches.

The opportunity to be part of a

multicultural, supportive, hardworking team

driven by values. Up to

5 days of training

per year. Free and

unlimited access to our global E-learning platform

-> Over 16,000 modules available.

Annual license to access our banking/finance profession

training platform to enhance your knowledge of various banking/financial professions and stay professionally updated.

Support, proximity, regular feedback

, and exceptional event. A certified working environment -

GREAT PLACE TO WORK.


If you believe you are the right candidate, please submit your application! We look forward to receiving your application.



SYNECHRON'S DIVERSITY & INCLUSION STATEMENT





Diversity & Inclusion

are fundamental to our culture, and

Synechron

is proud to be an equal opportunity workplace and is an affirmative action employer. Our

Diversity, Equity, and Inclusion (DEI) initiative

'Same Difference'

is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.



All employment decisions at

Synechron

are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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Job Detail

  • Job Id
    JD1721988
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Genève, GE, CH, Switzerland
  • Education
    Not mentioned