\\n Grade: D1

Vacancy no.: CALL/D/2023/13
Publication date: 15 December 2023
Application deadline (midnight Geneva time): 15 January 2024

Job ID: 11514
Department: INTSERV
Organization Unit: INTSERV
Location: Geneva
Contract type: Fixed Term

General Introduction

Under article 4.2, paragraphs (d) and (e) of the Staff Regulations, the filling of vacancies in grades D1 and D2, as well as in grade P5 for all Director positions in field offices, are made by direct selection by the Director-General.

In order to support the best informed process in the filling of the above mentioned vacancy by direct selection, the ILO invites interested candidates to submit their curriculum vitae online by the above date (midnight Geneva time).

The following are eligible to apply:

• Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
• External candidates.

Staff members with at least five years of continuous service with the Office are encouraged to apply and will be given special consideration at the screening and evaluation stage.

Within the context of the ILO\\\'s efforts to promote staff mobility, any appointee should expect to take up different assignments (field and Headquarters) during their career. Equally, previous field experience is considered desirable for this position.

The ILO values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to .

Applications from qualified candidates from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future, would be particularly welcome. A list of these countries can be found here:

Introduction

This position is located in the Internal Services and Administration Department (INTSERV). The Department comprises four units: Security management (SECURITY), Facilities Management (FACILITIES), Publications Production Management (PRODOC), Support and Mail Services (SUPPORT/MAIL), and the Departmental Support Team (DST). INTSERV is responsible for a wide range of services regarding facilities and property management, environmental sustainability, occupational safety and health, security and safety, logistics and mail services, publishing and publication production management, diplomatic privileges, travel and transport and provision of other central services. In addition to the service delivery at ILO headquarters, each unit provides, expertise advice and guidance in their respective domain to ILO headquarters and the field.
Under the supervision of the Director of INTSERV, the Chief of Project and Resilience Management is responsible for leading, directing and coordinating the security and facilities management function. The incumbent is also responsible for leading the implementation of the UN Organisational Resilience Management System (ORMS) in the ILO, with a particular focus on developing and maintaining business continuity planning and crisis management for INTSERV activities. The incumbent also manages a wide range of strategic projects related to internal services and administration, requiring coordination and collaboration across the different units and with other departments at ILO headquarters as well as other external entities. In addition, the position assumes the functions of the Deputy Director of the INTSERV Department.
The position reports to the Director, INTSERV.

Description of Duties

1. Support the Director of INTSERV in managing the activities of the Department, in overseeing and ensuring timely completion of projects and the delivery of essential support functions within budget constraints.
2. As a member of the Management Team of the Department, contribute to the development and implementation of the strategic direction of the Department, including technological innovations and improvements in service delivery and efficient use of resources. Perform analysis, draft strategy papers and support the Director in preparing communications.
3. Provide strategic inputs for the development of the programme and budget proposals to the Director. Develop and monitor workplans, setting clear work objectives and ensuring timely and effective use of performance management and feedback mechanisms based on objectives. Promote a learning environment, foster teamwork and support staff members in achieving their potential. Manage, motivate and develop staff under supervision.
4. Identify new policy needs and update existing policies for INTSERV activities. Coordinate with the head of units in INTSERV and the departments in the Corporate Services cluster and the Office of the Legal Adviser on the drafting and updating of policies and related procedures. Accompany and monitor the implementation.
5. Manage the design and implementation of INTSERV\\\'s strategic and change management projects in collaboration and coordination with the INTSERV units and with other stakeholders.
6. Develop, implement, plan exercises and review the Business Continuity plan for INTSERV activities and responsibilities in collaboration with the unit heads and in consultation with the Office of the Treasurer who holds the overall responsibility for the ILO\\\'s business continuity management.
7. Update and maintain the crisis management plan covering incidents and disruptions occurring at ILO headquarters and impacting activities.
8. Liaise with the Director of the Action Program (AP) on Decent Work and post-crisis situations to coordinate via the Country Crisis Cell, the immediate response to crises occurring in the ILO field locations. In coordination with the AP Director, stay informed of ILO \\\'s post-crisis planning and initiatives to ensure that security and safety considerations are identified at the earliest stage and can be taken into account.
9. Coordinate ILO\\\'s Organizational Resilience Management System (ORMS) activities with the responsible owners and actors of the core elements of the ORMS; monitor and report on the implementation in their respective areas. In addition to the coordination for INTSERV units, this requires coordination with DCOMM on crisis communication, with HRD on Emergency medical support and psychosocial support and with the Office of the Treasurer for the overall business continuity.
10. Provide authoritative guidance and strategic direction to the Heads of Unit in SECURITY and FACILITIES, foster synergies and ensure coordination between the units and with other internal and external stakeholders is in place.
11. Represent the Director as appropriate in internal bodies, inter-agency fora and other external events.
12. Perform other relevant duties as assigned.

Desirable Profile

The set of qualifications below are indicative of the type of experience, education, language skills, and competencies expected for this position.

Education

Advanced university degree in one of the following areas: Business or Public Administration, Engineering, Facilities Management, Security Management, international development studies, Law, Management or related fields.

Experience

At least 15 years of progressively responsible experience in at least one area relevant to facilities management, safety and security or other relevant corporate administrative services, including experience at the international level. Proven experience in managing staff.

Languages

Excellent command of two official languages (English, French) of the Organization. A working knowledge of a third official language (Spanish) would be an advantage.

Competencies

In addition to the ILO core competencies, this position requires:

Strong leadership and decision making-skills with proven ability to manage, motivate and develop staff.
Excellent writing, communication and negotiation skills.
Ability to identify, manage and drive transformational change and innovation.
Knowledge of the operational environment of the UN system the multilateral system is an advantage.
Ability to identify key strategic issues, opportunities, and risks, to visualize new and innovative approaches to service delivery management supported by IT platforms and new technology.
Excellent project management and change management skills with a proven ability to lead and implement complex change involving multiple stakeholders.
Ability to manage change, develop and execute strategies, set priorities and ensure effective use of human and financial resources.
Demonstrated experience and expertise in policy development, in drafting strategic documents and communications.
Good understanding of crisis management, business continuity and client-oriented service delivery
Strong interpersonal skills, ability to motivate stakeholders across the organisation to contribute to common goals, act with tact and diplomacy.
Ability to contribute effectively as a member of the management team on organization issues and organizational priorities in consultative processes.
Proven track record of implementing results under difficult budgetary conditions and proven ability to solve problems and to quickly adapt to changing conditions.
Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.

Conditions of employment

• Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
• The first contract will be issued for a twenty-four month period.
• A successful external candidate will be on probation for the first two years of assignment.
• Any extension of contract beyond the probation period is subject to satisfactory conduct and performance.

For more information on conditions of employment, please visit the

Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit . The system provides instructions for online application procedures.

Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 3 to 4 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.

Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.

Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.\\n \\n \\n \\n \\n \\n

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