Digital Account Manager Gwm Fso Client Services 50 100% (temporary)

Schweiz, Switzerland

Job Description

Business Divisions
Global Wealth Management
Your role
Do you want to be part of a new banking era and play a crucial role in the merger of Switzerland's two largest banks?
We're looking for a digitally savvy colleague to:
  • plan client meeting appointments and keep them informed
  • address all Digital and Mobile Banking-related questions, e.g., Digital Activation for E/Mobile Banking
  • provide a personalized E/Mobile Banking experience
  • conduct remote 1:1 e-banking sessions to highlight UBS' first-in-class digital solutions
  • assist with other tasks related to the migration support to ensure a smooth transition for clients
Function Category
Business management, administration and support, Operations
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always
Contact Details
UBS Business Solutions SA
UBS Recruiting
Your team
We are forming a new migration support team to facilitate the merger and support our domestic and international Wealth Management markets before, during, and after the client migration of former Credit Suisse clients to UBS. The contract is limited to the End of April 2026
You will be part of the highly skilled and motivated Digital Specialist and Outbound team within GWM Front Support Office Client Services. Our team is diverse, passionate about driving digitalization, and committed to delivering the best of UBS to our clients. We aim to cultivate a work environment that supports personal and professional development in line with individual aspirations.
Your expertise
  • experience in supporting a diverse range of domestic and international clients
  • ability to identify clients' needs and act accordingly
  • curious mindset with the ambition to identify problems and opportunities
  • strong problem-solving skills with the talent to offer tailored solutions
  • excellent verbal communication skills in German, French, or Italian, and English. Additional languages are an advantage
  • systematic and enthusiastic approach to working
  • ability to handle different IT programs and communication channels
About us
UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
We have a presence in all major financial centers in more than 50 countries.
How we hire
We may request you to complete one or more assessments during the application process.

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Job Detail

  • Job Id
    JD1655087
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Schweiz, Switzerland
  • Education
    Not mentioned