Job Description

Position

Overview

-------------------------

We are looking for a determined and team-oriented person to join our team as a Dispatcher / Product Owner / Business Operations Engineer (m/f/d)

Job location:

Switzerland, Bern

Available Positions:

1 position

Job type:

Permanent

Job Ref. Number:

DPOBOE 11.25


Description

Dispatcher / Product Owner / Business Operations Engineer (m/f/d)

Project:

Dispatcher, Product Owner, Business Operations Engineer

Start Date:

January 1, 2026

End Date:

December 31, 2026

Location:

Bern (main site), Dubendorf

On-site Work:

Required (remote work not possible)

About the Project

We are looking for an experienced

Dispatcher / Product Owner / Business Operations Engineer

to support the

IP & Gateway Engineering DevSecOps Team

within the "Fuhrungsnetz Schweiz" (Swiss Command Network).

This position combines operational coordination, agile product ownership, and service management to ensure efficient and secure delivery of critical network services in a mission-critical environment.

Key Responsibilities

Plan, coordinate, and monitor daily operational activities across technical and operational teams Act as the primary contact for incident and change coordination on the "Fuhrungsnetz Schweiz" Support 12 Agile Sprints annually within the IP & GW Engineering DevSecOps Team (LCM Campus LAN) Oversee project rollouts and service fulfillment for new and existing network services Manage production schedules and coordinate the transition of new applications into production Execute and monitor ITIL-based

Service Operation

and

Service Transition

processes Track performance, ensure KPI achievement, and prepare management reports Support development and operations teams in production workflows and process optimization Initiate tuning, automation, and performance measurements to enhance service efficiency Create and maintain availability reports and outage statistics Coordinate installations, integration tests, and implementation of security solutions Define and implement quality assurance and escalation procedures in Dispatching Contribute across all project phases: Initialization, Design, Implementation, Rollout, Operation, and Decommissioning

Your Profile

Proven experience in

IT service coordination

,

product ownership

, or

business operations

within complex infrastructure environments Sound understanding of

ITIL

,

DevSecOps

, and

service management

principles Strong communication, planning, and stakeholder management skills Experience in secure or government-related IT operations is an advantage Structured, analytical, and results-driven approach with a proactive attitude Ability to work on-site in a highly secure environment

Required Certifications

Manufacturer-based technical certifications on

Carrier-Grade Infrastructure

, such as:


Cisco Nokia Ribbon Ericsson Check Point

or equivalent vendor qualifications

Prerequisites

Language:

German - minimum B2 level

Security clearance:

According to PSPV (https://www.fedlex.admin.ch/eli/cc/2011/155/de)

Valid Swiss work permit and residence

(mandatory)

References:

Minimum of two professional references (not older than 5 years)

What We Offer

Involvement in a high-impact national communications and defense infrastructure project Collaboration with leading engineering and DevSecOps teams Technically challenging and meaningful work in a secure environment 12-month engagement with clear deliverables and professional growth opportunities

Application

Please send your complete application --

CV, certifications, and references

to

ivan.ruggiero@connect44.com