SGS stands as the world's leading testing, inspection, and certification company. For over 140 years, we have been recognized as the global benchmark for quality and integrity. With more than 100,000 employees and 2500 laboratories around the world, operating in virtually every country, we provide services that touch every aspect of daily life, from the food we eat to the products we use and the environments we live in. Embark on a journey with SGS, a symbol of excellence and trust, and apply now to discover your potential with us.
We are seeking an experienced Facility Manager with extensive experience in Office Facility Services Management, to oversee the IFS outsourced contract, optimizing cost, carbon, and workplace experience in line with SGSs FM Standards, while being directly responsible and managing local office support contracts (Canteen, Records Management and other ad-hoc)
The successful candidate will be responsible for local stakeholder management, first level budget management and PO processing, plus support as need the sustainability, security and H&S global teams in activities to take place in Zug and Geneva offices.
Supervise Facility Services operational contracts in Switzerland (Geneva and Zug), based on agreed SLAs with the outsourced suppliers for all Facility Services
Supervise and optimize delivery of key supplier IFM contracts, ensuring business needs are met and value is maximized.
Lead day-to-day operational issues and escalations, ensuring effective resolution and continuous improvement
Coordinate site operations to maintain continuity of property services with minimal disruption to SGS's business operations
Measure and report on IFS contract metrics
Ensure full compliance with supplier systems and SGS's processes to meet health and safety obligations.
Manage all local office support contracts:
Document scanning / Digital mailroom
Courier and Swiss Post services
Records Management and outsource archiving
Office supply orders
Local FM Budget 1st level control:
FM Opex budgets for Zug and Geneva offices, delivering measurable cost savings.
Manage PO requests and Invoice processing for FM suppliers
Monthly variables reporting for approval, as needed
Zug Office Sub-tenant management
Office usage data reports (management of Smart Lockers and Flex office booking app)
Support Global Departments in local tasks and activities as needed, in relation to Sustainability, Security and BCP initiatives in the Zug and Geneva Offices.
Qualifications
Education
A bachelor's degree in Facilities Management, or other related disciplines
Experience
Minimum 5-7 years' experience in a FM operational role managing several sites
Experience working with international teams
Strong experience managing IFM service contracts
Understanding of supplier and IFM performance metrics
Financial acumen
Strong Organizational Skills, being able to manage multiple tasks and resources efficiently.
Good organizational and time management skills, with the ability to prioritize tasks and meet deadlines
Ability to adapt to changing priorities and work well under pressure
Strong communication skills in German and English, both written and verbal. Knowledge of Spanish, Italian and/or French will be a plus.
Additional Information
Location: Zug, Switzerland.
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