Job Description

Description du poste

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Are you passionate about facility management and operational excellence? Do you have a talent for leading teams and ensuring seamless day-to-day operations?


Join our prestigious private bank as a Facility Team Leader and play a pivotal role in managing our facilities, ensuring they operate efficiently while providing exceptional services to clients and employees alike.


Your Mission:


As a Facility Team Leader, you will oversee the management of our operational buildings, ensuring their proper functioning and maintenance while upholding our high standards of quality, safety, and service. Reporting to the Head of General Services, you will lead a team dedicated to delivering outstanding support and operational services.





Your Key Responsibilities:


Facility Management & Operations

Oversee the day-to-day operations of General Services, including real estate, reception, security, handyman services, and mail management, in line with bank procedures.


Ensure compliance with security and safety regulations, including participation in the bank's emergency response protocols.


Manage relationships with external service providers (e.g., cleaning, technical support) and ensure service levels are met.


Represent the bank in interactions with local authorities (e.g., fire department, police).


Contribute to and lead real estate and technical projects for the bank.

Customer & Employee Services

Organize and oversee reception services for the site, ensuring high standards of customer experience.


Supervise the upkeep and presentation of client-facing areas, including lounges, reception halls, and other shared spaces.


Manage the inventory of supplies and equipment for client and visitor services.


Provide on-site support for office equipment and telephony in collaboration with the IT Service Desk.

Administrative & Budget Management

Handle billing, administrative tasks, and budget management for the facility.


Analyze work processes, propose improvements, and provide data-driven insights (e.g., cost analysis, reception function statistics).

Team Management

Lead, motivate, and develop your team to foster collaboration and high performance.


Supervise and evaluate your team members, ensuring alignment with the bank's standards and objectives.


Develop a strong team spirit and encourage continuous improvement and efficiency.

Criteres de candidature

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Date de prise de fonction
01/01/2026
Poste avec management
Oui
Niveau d'etude minimum
Bac + 2 / L2
Formation / Specialisation
What We're Looking For:Your ProfileEducation: Relevant professional diploma or equivalent (e.g., Maturite professionnelle).







Experience: Solid experience in facility management and team leadership, preferably within a corporate or financial institution setting.
Niveau d'experience minimum
6 - 10 ans
Competences recherchees
Your Skills


Strong customer service orientation, with a focus on both internal and external clients.Excellent organizational, planning, and prioritization skills.


Effective communication and active listening, with the ability to understand and address stakeholders' needs.


Teamwork and collaboration, with proven experience in leading and developing teams.Additional Requirements


In-depth knowledge of regulatory and procedural compliance, particularly in the banking sector.


Awareness of risk management practices and the ability to identify and address potential issues promptly.Physical presence on-site is essential (no remote working available).


Why Join Us?


At CA Indosuez (Switzerland) SA, we pride ourselves on providing a supportive and dynamic work environment that values collaboration, innovation, and professional development. You'll have the opportunity to work at the heart of a prestigious private bank, contributing to the smooth functioning of our operations while leading a dedicated and talented team.If you're ready to take on this exciting challenge and bring your expertise to our team, we'd love to hear from you!
Langues
Fluency in Italian and English is required; knowledge of French is a plus

Entreprise Indosuez Wealth Management

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A propos de CA Indosuez (Switzerland) SA CA Indosuez (Switzerland) SA est l'un des etablissements de reference de la place financiere suisse, figurant parmi les cinq premieres banques etrangeres du pays. Outre ses activites de Gestion de Fortune en Suisse, au Moyen Orient et en Asie, la banque est egalement active dans les domaines des Marches de Capitaux, du Financement Transactionnel de Matieres Premieres et de la Banque Commerciale. Presente en Suisse depuis 1876, elle compte aujourd'hui environ 1000 specialistes repartis dans les fonctions commerciales, de produits et de services, ainsi que de support et de controle. Ses equipes conjuguent ainsi leurs connaissances de l'environnement local avec les nombreuses expertises et possibilites d'action du reseau mondial d'Indosuez Wealth Management, de la Banque de Financement et d'Investissement (Credit Agricole CIB) et du Groupe Credit Agricole. En agissant chaque jour dans l'interet de la societe, nous sommes un groupe engage en faveur des diversites et de l'inclusion et placons l'humain au coeur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.