Job Description

About the Role

The Head of Expansion is a key leadership role within the Commercial Excellence portfolio, reporting to the Rest of EMEA Expansion Lead. This role is instrumental in driving strategic growth across Switzerland and RoEMEA, with a specific focus on expanding our merchant base and deepening existing relationships.




You will lead a tiered team structure comprising sub-leads across different segments, along with account managers who execute on the ground. The mission of the Eats team is to serve as a reliable growth engine for our merchant partners. With Switzerland and RoEMEA experiencing rapid development across diverse and dynamic markets, this role plays a critical part in identifying and unlocking high-impact opportunities for sustainable growth.




You will be responsible for critical performance indicators that directly influence the team's P&L and success metrics. This is a high-exposure role, offering cross-functional collaboration across multiple work-streams and markets, and the opportunity to build a broad commercial skill set.

What You'll Do

Inspire and develop your team

and hire world class managers and leaders to Uber

Develop and execute on our account management strategy

to scale our existing business and introduce a range of new products (e.g. martech and advertising products, white-label delivery)

Build out KPIs, metrics, and processes

to build a cohesive commercial organization, driving consistency and leveraging best practice globally while being responsive to customer needs locally

Work closely in a matrixed environment

with local operations, marketing, strategy, analytics, design, engineering, finance and other senior leadership in the region and at HQ to set clear targets for regional strategy.

Oversee Industry dynamics

stay abreast of market trends, competitor activities, and consumer behaviour in online commerce. Be an industry influencer and ambassador of quick commerce delivery.

What You'll Need

A minimum of 7 years of robust B2B experience building long-term commercial relationships, ideally across both across SMB and Large Enterprise Accounts Proven ability to develop and implement high-impact commercial strategies that accelerate business expansion and revenue growth Strong leadership and interpersonal skills, with the ability to motivate, inspire and coach teams to achieve commercial goals. Strategic thinker with strong analytical abilities and commercial acumen, negotiation and comfortable with analysing big volumes of data and exceptional problem-solving skills. * Strong project management skills. Ability to prioritise, scope and deliver programs and projects.