Job Description

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About this Position

The Head of Key Account Management Switzerland is responsible for leading key customer relationships in the retail and e-Commerce sectors, with a focus on strategic planning, negotiation, and business development. The role includes direct management of Otto's and oversight of a team handling major Swiss accounts in discount, drug and e-commerce. The role directly reports to the Head of Sales for Switzerland.#

What youll do

Lead and coach a team of 3 Key Account Managers and 1 Sales Assistant Directly manage strategic customers, including annual negotiations and business planning Ensure strong customer relationships and business growth across discount-, drugstore-, department store and e-commerce-channels through team leadership and strategic guidance Negotiate and approve trade terms, pricing strategies, and promotional activities Monitor sales performance, forecast accuracy, and budget compliance across all accounts Analyze market trends, customer data, and competitor activity to identify growth opportunities
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What makes you a good fit

Strong leadership and people management skills Excellent communication, negotiation, and relationship-building abilities Strategic mindset with proven experience in driving growth and managing complex FMCG negotiations Data-driven decision-making and strong analytical skills Ability to collaborate cross-functionally and influence stakeholders Organized, proactive, and resilient under pressure Hands-on experience with trade terms and P&L responsibility Fluent in German and English (written and spoken) Degree in Business, Economics, Marketing, or related field Minimum 5 years' experience in key account management or sales within FMCG
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Some perks of joining Henkel

Further education and training in an international environment Smart working with modern & digital workplaces International environment & networking culture Home office option depending on the scope of duties Flexible working hours Attractive salary Health promotion and fitness cooperation Discount portals

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.