Job Description

Employment Type: Internship

Contract Duration: 6 months


Why you will love working here


At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

Our Values

are not just words on a page - they are the energy behind everything we do:

ONE IATA

- We collaborate across teams,

TRUSTED

- We do the right thing,

INNOVATIVE

- We make tomorrow better,

INCLUSIVE

- We embrace diverse perspectives. With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

Intern Application Support for AI and process improvement.

As an Intern Application support reporting to the Application Support Senior Manager, you will help to review and improve our processes and also you will support a pilot to bring AI to application support process.


You will work in the IATA I&D division and collaborate with all other divisions.

You will be responsible for:

Supporting the review I&D Application support processes. Supporting the improvement of current processes. Supporting to designing, building and deploying a proof of concept of how to use AI tools in an application support framework. Supporting knowledge management activities. Generating reports Application support activities.

We would love to hear from you If you :

Have a recent University Degree in Computer Science (within one year of graduation) or related field. Have good process analytical skills Are good at innovation and/or creativity Have excellent planning and organization skills Have an experience in artificial intelligence (optional)


Travel Required: N

Learn more about IATA's role in the industry, our benefits, and the team at

iata/careers/

. We are looking forward to hearing from you!