Intern CRM and Customer Experience (m/f/d) - 12 Months
Switzerland, Schaffhausen
At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people's lives around the globe.
Your tasks

• Support the CRM team and project managers in customer experience (CX) initiatives across various sales companies globally. This includes assisting with the deployment and optimization of our CRM application for Inside Sales and Customer Service departments as well as sales enablement tools like Showpad, LinkedIn Sales Navigator or lead generation tool snapADDY.
• Prepare for and participate in kickoff workshops, training sessions, and hyper care activities.
• Communicate effectively with relevant stakeholders, including the CX team, Sales Companies, IT, and external partners.
• Assist with system change requests, feature testing, and ticketing processes.
• Conduct regular training across markets to ensure adoption and effective change management.
• Provide support in managing community engagement.
• Develop comprehensive training materials and presentations.

Your profile

• Self-driven and proactive, with strong initiative.
• Strong analytical mind and technical understanding.
• Ability to collaborate and work effectively in a cross-functional team and multicultural environment.
• High organizational skills and ability to manage and prioritize multiple tasks simultaneously.
• Excellent communication skills.
• Fluent in English and German, both oral and written.
• Very good knowledge of Microsoft Office, especially PowerPoint and Excel.
• CRM knowledge is advantageous but not mandatory.
• Bachelor's degree in Business or Computer Sciences.
• Flexibility to travel internationally.

Benefits
Clear vision and purpose
"We are a sustainability and innovation leader providing superior customer value" is our vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our daily work
Sustainability and innovation focus
We have high sustainability and innovation goals. Let's work towards a sustainable future together
Excellent learning tools
At GF we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses
Great career opportunities
GF as a global acting company provides many opportunities regarding career growth. We also offer a dedicated talent management process (MyNextBigStep@GF) to boost your career
Free parking
We provide free parking spaces for all employees
Mobile discount
We are offering discounts for Sunrise mobile subscriptions
Sport Activities
We support the purchase of a fitness studio membership from the center of your choice with a subsidy. We also offer active health promotion with other sport activities
Flexible working conditions
Wherever possible we offer flexible working hours as well as the possibility to work remotely
Your contact
Samira Mercurio
HR Assistant
+41 52 631 11 11
Ebnatstrasse 111
8201 Schaffhausen
Switzerland
Who we are
GF Piping Systems is the world's leading supplier of piping systems. We enable the safe and sustainable transport of fluids. Our business is driven by industry-leading sustainability levels, innovation through digital solutions and investment in a culture based on performance, learning and caring. jid23d1b35a jit0623a jiy25a