Job Description

Operations Planning & Steering is at the heart of SWISS' daily flight operations. We are a team of more than 200 colleagues based in and around the ZRH and JFK airports. Within this organization, our team plays a vital role in ensuring our operation runs smoothly while continuously improving how we fly. Be part of our mission!
Starting date: March 15, 2026
You may apply in English or German
Tasks
You have a passion for aviation and love the smell of kerosene? You are interested in an internship with exciting and varying duties? Then supporting the Ops Performance Management & Development team is the right role for you.
Your job profile is broad, diverse, and exciting. You bring a strong background that combines communication, organizational, and analytical skills. In addition, you will support ongoing projects and gain unique insights into global airline operations.

• Your responsibilities include:
• Leading or supporting continuous improvement initiatives across the department
• Assisting in the implementation of new processes with internal and external stakeholders
• Designing workshops end to end - from gathering stakeholder requirements to final execution
• Supporting and further developing our agile organization
• Assisting with Product Owner activities
• Supporting the Ops Performance Management & Development team with business administrative tasks
• ...and much more

Behind the scenes
Inspire SWISS with fresh perspectives
Energize SWISS with fresh ideas and help us move forward. You take responsibility from day one, immersing yourself in a dynamic and international company. Take your opportunity to push your skills to a new level and get your entry ticket to the thrilling aviation industry. Are you ready to check in?
Take off your career with SWISS
Personally, you'll experience a steep learning curve in an exciting setting, developing organizational and social skills. Professionally, you have the opportunity to leave a strong first impression at SWISS positioning yourself in the pole position for a long-term career in the aviation field.
Together, we fly
We connect cultures and create unique experiences. With exceptional crews in the air and a strong foundation on ground. We are a unity, yet many characters. Carrying Switzerland closer to the world. And the world closer to us. We genuinely want our guests to have a great time travelling with us.
Video:
The leading airline of Switzerland
With one of Europe's most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva. As a member of the Lufthansa Group, SWISS drives sustainable aviation for our guests, employees and society, society, offering that distinctive SWISS experience.
Benefits
Subsidized parking or public transport
Company health management
25 days of annual vacation
Flight benefits
Employee and networking events
Remote working (e.g. from home)
Flexible workhours and part-time working models
Discounts
Diversity programmes
Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes
Requirements
We are looking for a self-driven and motivated individual with a strong affinity for airline operations and a willingness to support a diverse upper-management leadership team. We offer an exciting workplace with a broad range of topics.

• Preferred workload: min. 80%

• HF diploma, Bachelor's, Master's students or graduates (HF/Bachelor's: 3+ semesters completed) in economics, business administration or similar
• Working Style: Ability to work independently while being a strong team player; confident interpersonal skills and a passion for organizing activities and events
• Communication Skills: Excellent oral and written communication skills in English and German; ability to create analyses, presentations, and documentation
• Technical Skills: Proficiency in Microsoft Office, especially PowerPoint, Excel, Outlook, and Teams
• Professional Interaction: Ability to interact professionally at all levels of the organization and to communicate complex topics in a clear manner

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Contact
Gian Frischknecht
Ops Performance Management & Development
Swiss International Air Lines AG
Email address for inquiries
Company
About Swiss International Air Lines AG
Swiss International Air Lines (SWISS) is Switzerland's leading air carrier. With one of Europe's most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland's traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world's biggest airline network.
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