Is Service Specialist (80 100%)

Baden, AG, CH, Switzerland

Job Description

Bei ABB helfen wir Industrien beim Uberholen - schlanker und sauberer. Hier ist der Fortschritt eine Erwartungshaltung- fur Sie, Ihr Team und die Welt. Als weltweiter Marktfuhrer geben wir Ihnen, was Sie brauchen, um dies zu ermoglichen. Es wird nicht immer einfach sein, denn Wachstum braucht Mut. Aber bei ABB werden Sie nie allein laufen. Run what runs the world.


Diese Position untersteht:


IS Manager

Your role and responsibilities:





In this role, you will have the opportunity to support the ABB Business users with supporting services. Each day, you will execute the IS solution/service delivery utilizing the internal IS delivery units, IS Operations team members, and external third-party IS service suppliers in a "core and flex model," as advised. You will also showcase your expertise by providing consultation, input, and resolution for any incident, change, or project which has/might have a major impact on the relevant IS solutions/services.



The work model for the role is hybrid. #LI-Hybrid



This role is contributing to the Common Country IS Infrastructure in Switzerland. The Team is supporting all Business Areas in Switzerland with different commonly used services, based on a globally managed IS/IT environment.



You will be mainly accountable for:

Delivering an IS service/support for the appropriate area to the relevant customer group, ensuring execution of requirements within budgeted costs and time schedule. Supporting the installation/management/maintenance/optimization of internal and cross-functional processes related to IS service build or IS service delivery. Managing assigned budget, if any, effectively and delivering activities within agreed schedules and costs. Assisting in major incident & critical situation resolution and acting as Manager on Duty for Switzerland related issues.

Qualifications for the role:


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Minimum 3 years of experience in a similar function in IS service management Broad and deep know-how in IS infrastructure and IS infrastructure processes Very good knowledge of Excel, understanding of Power BI Experience in Service Now or a similar/equivalent tool ITIL certificate or similar Team player with high-level flexibility Fluency in German (written and spoken) and in English (min. B2)

More about us:


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Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.


The recruitment process is led by Julia Farin, Talent Partner, ABB Switzerland Ltd.


Wir schatzen Menschen mit unterschiedlichem personlichen Hintergrund. Konnte das hier Teil Ihre Geschichte werden? Bewerben Sie sich noch heute oder besuchen Sie www.abb.com, um mehr uber uns zu erfahren und sich uber die Wirkung, die unsere Industrielosungen auf der ganzen Welt haben, zu informieren.

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Job Detail

  • Job Id
    JD1698657
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Baden, AG, CH, Switzerland
  • Education
    Not mentioned