Job Description

Medecins sans Frontieres Suisse
Description
Join MSF OCG as an IT Field Operations Intern!
We are looking for passionate candidates ready to contribute to our humanitarian mission.
Below, you will find the job details and the qualifications we are looking for.
This internship is part of an academic training program, a professional training program, or a socio-professional integration program, and must comply with the set by the Employment Market Supervisory Council (CSME). The duration of the internship, as defined by the tripartite agreement, is 6 to 12 months at 100%
Inclusivity and Diversity at MSF
Do your qualifications and experience not exactly match all requirements of the job?
At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.
We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification.
We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.
MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.
Context & mission
Medecins Sans Frontieres is an international, independent medical and humanitarian organization that provides care to populations in need, to people affected by natural or man-made disasters and to victims of armed conflicts, without discrimination and regardless of their race, religion, belief or political affiliation (MSF Charter).
The MSF movement is built around 5 operational centers supported by 23 sections and offices worldwide. MSF Operational Centre Geneva (MSF OCG) is one of these centers.
The operations are implemented by around 40 field teams, 20 mission coordination teams and organizational units based in Africa, Middle East, Asia and Central America.
The field operations are guided and supported by 4 Operational Desks, the Emergency Desk and other departments supporting operations, including the Medical Department and Information Systems.
The Information Systems Department includes in the IT Operation services a dedicated team who support our IS officers in our mission all over the world (mainly in Africa). This team is composed of 5 people under the coordinator management, and they work closely with the architecture and infrastructure team.
As an IT Field Operations Intern, you'll collaborate with Field IT Referents and IS Officers to enhance the monitoring, documentation, and remote management of vital infrastructure in MSF missions. This role provides immersive, hands-on experience tackling real-world IT challenges in a humanitarian setting.
Tasks and responsibilities
Infrastructure Monitoring

• Deploy and configure Zabbix in our field environments
• Develop and customize Zabbix templates to monitor servers, network devices, and services
• Assist in rolling out the monitoring solution into production

Technical Documentation

• Review and update existing field-mission documentation
• Apply new document templates for standard operating procedures
• Publish and maintain up-to-date guides on SharePoint for IS Officers

Centralized Server Management

• Implement centralized IPMI (Lenovo) firmware update procedures
• Develop automation scripts or workflows for bulk firmware updates
• Test and validate remote management operations before fielddeployment

Technical Support

• Provide 2nd-line support to IS Officers in our field missions
• Troubleshoot connectivity, hardware, and software issues remotely
• Coordinate with the IT Field Referents team to escalate and resolve critical incidents

Learning Objectives
By the end of your internship, you will have:

• Gained practical experience with enterprise monitoring tools (Zabbix)
• Enhanced your documentation and knowledge-management skills in a global SharePoint environment
• Understood best practices in remote server management using IPMI interfaces
• Developed strong problem-solving and communication skills in a fast-paced humanitarian context

Your profile

• Have a tripartite internship agreement
• Currently enrolled in a Bachelor's or Master's program in Computer Science, Information Systems, or a related field
• Basic knowledge of server administration
• Familiarity with monitoring frameworks (ideally Zabbix) or willingness to learn
• Understanding of IPMI or similar out-of-band management technologies
• Strong written French and English skills
• Good interpersonal and teamwork abilities, especially in multicultural settings

Terms of employment

• A tripartite internship agreement is mandatory
• 4 to 6 months, according to internship agreement
• Full time (40h/week)
• Based in Geneva, Switzerland
• Start date : As Soon As Possible, ideally between July and September 2025
• Gross monthly remuneration 2'000.- CHF

How to apply
Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:

• CV (maximum 2 pages)
• Cover letter (maximum 1 page)
• Documents must be submitted in either English or French.

The application deadline is July 6th, 2025.
We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.
All applications will be treated confidentially.
Only shortlisted candidates will be contacted.
Please note that we do not wish to use the services of recruitment or placement agencies.