Job Description

Founded in 2019,

Ekkiden

is an international consulting group that brings together an ecosystem of passionate and committed consultants, delivering

organizational, operational, and technological transformation projects

in

IT/Digital, Industry/R&D, and Sustainability

for

large enterprises and SMEs

across

France, Switzerland, Spain, and Germany

.

Your Mission:

For one of our major clients in

Zurich

, we are looking for a

Senior Microsoft Workplace & VDI Engineer

to reinforce a skilled

Level 2 support team (4 people)

.


This is a

100% on-site, hands-on role

with real ownership. You will act as the

technical reference

for Microsoft environments, VDI platforms, endpoint security, monitoring, and automation, ensuring a

high-performance, secure, and seamless end-user experience

.


If you enjoy solving complex issues, optimizing systems at scale, and working close to the business, this role is for you.


What you'll do:


Modern Workplace & Infrastructure Support

Handle

Level 2 & Level 3 incidents and requests

, with a focus on complex and high-impact issues. Support and mentor

Level 1 teams

, especially on Microsoft services (Outlook, Exchange, Teams). Administer and evolve the

Omnissa (formerly VMware EUC)

ecosystem: Horizon, Workspace ONE, UEM (VDI/DaaS & endpoints). Manage and optimize the

Microsoft stack

: Windows 10/11, Intune/SCCM, Entra ID, Teams. Ensure

stability, security, and compliance

across workstations and mobile devices.
Monitoring, Performance & User Experience

Administer

on-premise monitoring tools

for infrastructure health and capacity. Deploy and operate

user experience monitoring solutions

(ControlUp or equivalent). Diagnose performance bottlenecks and

optimize infrastructure paths

. Implement

automated performance benchmarks

and integrate them into monitoring systems.
Identity, Security & Deployments

Configure and manage

Entra ID (Azure AD)

, access policies, and identity services. Administer

Microsoft Teams

for secure, reliable collaboration. Design and execute

OS, application, and patch deployment strategies

. Apply

endpoint security and compliance best practices

.
Automation & Engineering Practices

Develop and maintain

PowerShell automation scripts

. Contribute to

CI/CD pipelines

using GitHub for infrastructure and workplace automation. Exposure to

Terraform or Infrastructure as Code

is a strong plus. Apply testing and validation processes to guarantee deployment quality.
Service Management & Knowledge Sharing

Work with

ServiceDesk+ (ITSM)

for incident, change, and problem management. Participate in

MDM / cmdm administration

for endpoint and mobile security. Produce clear, structured documentation:

runbooks, procedures, and technical guides

. Actively contribute to

knowledge sharing

across L1/L2/L3 teams. What we're looking for:


Technical Expertise

Strong background in

Microsoft workplace technologies

:

Windows, Intune/SCCM, Teams, Entra ID, Exchange, Outlook .
Proven hands-on experience with

Omnissa / VMware EUC

(Horizon, Workspace ONE, UEM). Solid expertise in

monitoring, troubleshooting, and performance optimization

. Advanced

PowerShell scripting

skills. Good understanding of

CI/CD tools and GitHub

;

Terraform

is a plus. Experience with

ITSM tools

(ServiceDesk+) and

MDM solutions

.
Experience

15+ years of professional experience

. Strong track record in

L2/L3 support

within

on-premise or hybrid environments

. Comfortable acting as a

technical authority and escalation point

.
Languages

English: Fluent French or German: Strong asset

What we offer:


Join us at the right moment and make your mark within a rapidly growing organization



A wide variety of missions in a challenging environment, allowing you to have a real impact on the company



The opportunity to work autonomously and proactively contribute ideas so we can grow together



? A career path tailored to your personality, both in terms of role and location



Continuous, high-quality training to help you unlock your full potential


What does the recruitment process at Ekkiden look like?


At Ekkiden, we are committed to providing a positive experience for every candidate.

Initial contact:

Our recruitment team will reach out to discuss your motivations and expectations.

Interviews:

You will have one or two interviews with our business managers, depending on the position you are applying for.

Client meeting:

Finally, you will have the opportunity to meet the client.


While this is our standard recruitment process, it can be adapted depending on specific circumstances.


You can also find all our job opportunities on our website



https://jobs.ekkiden.com/