Job Description

Ridge - Designed For Life.
Ridge crafts products made to last a lifetime through with simple, functional designs ready for anything and everything. Our materials are chosen with care and a thoughtful connection to the insights of our growing community - setting our North star as we strive to improve everyday. Together we can do more with less.
Ridge started with The Ridge Wallet as a Kickstarter project in 2013 and is now in the hands and pockets of over 3 million people worldwide! We currently operate around the globe selling in the US, Canada, the UK, EU, and Australia on Shopify and through other channels such as Amazon and Wholesalers. We have also expanded and continue to expand our product catalog to include KeyCases, Bolt Action Pens, Knives, Rings, Watches and we have plenty more in the works!
We are looking for people interested in positions with tremendous growth potential, but which come with high expectations of work rate and quality of work. We are a fully remote company and utilize that to find the best talent around the world to join our team. Since we are a remote-first company, we always do our best to be as accommodating to a healthy work/life balance.
The Role
The Partnerships Project Manager serves as the central coordination hub for all partnership initiatives, assisting with the management of creator relationships and collaboration workflows from initial outreach through campaign completion and performance analysis. This role works very closely with the Senior Influencer Partnerships Manager to combine strategic partnership support with hands-on project management to ensure seamless execution of creator campaigns and brand collaborations while providing critical operational support to the partnerships and broader marketing teams.
Key Responsibilities
Partnership Strategy & Operations

• Build lists of qualified influencers based on campaign parameters (engagement rate, content alignment with campaign, audience demo, brand deal saturation, etc)
• Manage tracking spreadsheet and provide reporting (# of outreaches, response rate)
• Set up and audit discount codes in Shopify, maintaining accurate tracking and performance monitoring for creator-specific promotions
• Evaluate new creator launches and partnership opportunities, providing strategic recommendations based on performance data and brand alignment
• Coordinate logistics for product shipments, placing orders in Shopify and ensuring timely deliveries
• Manage and track all gifting sends, from approvals to fulfillment and delivery confirmation
• Support organic and paid social efforts as they relate to creator integrations

Creator Campaign Management

• Execute templated outreach and coordination (mostly email but ability to communicate over the phone or via video calls as well if needed), familiarity with creator contracts & payment processes
• Establish and foster relationships with industry professionals, including talent directly, agencies, publicists, talent managers, personal assistants, and other key stakeholders
• Draft project briefing documents, with client guidance, so influencers can understand product messaging and guidelines for content creation
• Work directly with creators to ensure deliverables go live according to campaign timelines and quality standards
• QC ongoing campaigns (review if content posted is within the guidelines)

Cross-Functional Collaboration

• Collaborate closely with the rest of the Marketing team, especially the ecommerce team, for site experiences and the paid social team for advertising integration and campaign amplification
• Work with Legal on contract negotiations, terms, and compliance requirements for creator partnerships and brand collaborations
• Coordinate with product teams and suppliers to ensure sample availability and campaign timeline alignment

Performance Analysis & Reporting

• Compile detailed performance recaps analyzing campaign effectiveness, engagement metrics, and ROI across creator partnerships
• Track and report on key partnership metrics, providing strategic insights and recommendations for future campaigns
• Create executive-level performance summaries with quantitative data and key takeaways

Project Management & Process Optimization

• Manage outreach administrative / data entry touch-points
• Escalate issues when appropriate re: contract negotiation and / or deliverables
• Handle the complete invoicing process for creator partnerships, ensuring accurate and timely payments
• Stay up to date of industry news, trends, and emerging opportunities in the influencer and partnerships space
• Bring innovative ideas on how to support product launch activations and brand awareness efforts
• Perform ad-hoc operations tasks as needed

Administrative Excellence

• Maintain organized documentation systems using Notion and Google Sheets for task tracking, timelines, and performance data
• Provide proactive status updates on open tasks and campaigns, identifying potential issues and creative solutions before they impact deliverables
• Serve as the primary point of contact for creators regarding logistics, timelines, and campaign requirements

Ideal Profile
Qualification And Requirements

• 2+ years of experience executing influencer marketing or affiliate marketing campaigns
• Strong written and verbal English communication skills with proven experience working cross-functionally across multiple departments and external partners
• Proactive approach with demonstrated ability to provide regular status updates on open tasks while proactively identifying and implementing creative solutions to operational challenges
• Effective project management track record with complex, multi-stakeholder projects, well-documented processes, exceptional organization, and meticulous attention to detail
• Intermediate experience with Excel/Google Sheets
• Familiarity with Notion
• Ability to problem solve & bring solutions forward regarding issues that arise
• Ability to work CST or PST hours

Technical Skills

• Proficiency in Notion for project management, task organization, collaboration, and documentation
• Proficiency in Google Sheets for managing tasks and timelines, analyzing quantitative performance data, and creating comprehensive reports for various audiences
• Familiarity with Shopify for discount code management and e-commerce integration

This role requires exceptional organizational skills, strong relationship management capabilities, and the ability to maintain precision and professionalism while managing multiple complex partnership workflows simultaneously. The ideal candidate will thrive in a fast-paced environment where strategic thinking meets hands-on execution.
What's on Offer?

• Opportunity within a company with a solid track record of performance
• Join a market leader within Apparel & Sporting Goods
• Fantastic work culture