Job Description

At Squirro, we build solutions that bring structure, clarity, and insight to messy real-world data. Our work sits at the intersection of AI, search, and real business impact -- used daily by leading organizations like the Bank of England, Standard Chartered, and the European Central Bank.



Join our fast-moving team in EMEA as a highly knowledgeable IT

Project Manager

, working with customers and partners to deliver demanding AI solutions while helping sell, implement, and support the Squirro platform.

What You'll Do

You'll lead customer projects from scoping to rollout, delivering outcomes on time, on budget, and in scope -- while setting clear client expectations, defining success criteria, managing risks, and allocating resources effectively.

Key responsibilities include:

Presales Support:

Collaborate with the sales team to identify opportunities for cross-selling and upselling, and assist in preparing compelling project proposals.

Project Delivery Management:

Oversee the end-to-end delivery of projects using agile methodologies, ensuring alignment with business objectives and client expectations.

Stakeholder Management:

Engage and communicate effectively with internal teams, external clients, and key stakeholders throughout the project lifecycle and beyond.

Risk & Change Management:

Monitor and manage project scope, proactively addressing risks and changes to ensure successful and controlled delivery.

Resource Management:

Lead and coordinate internal and partner resources to ensure the right skills are allocated at the right time for optimal project execution.

What You Bring

As this region continues to grow, we're looking for a hands-on Project Manager who is comfortable operating at both strategic and tactical levels. You will support both the technical and account teams in managing ongoing project rollouts, while also nurturing existing customer relationships to drive regional growth.

3+ years of experience

in a customer-facing project management role within a software or IT deployment environment.

Project Management certifications

such as PMP, PgMP, CAPM, or Scrum Master certification are a strong plus. Proven experience working with

cross-functional teams

including Sales, Marketing, Delivery, and Engineering. Industry experience in

Banking, Finance, or Pharma

is highly desirable. Excellent

stakeholder and resource management

skills with strong interpersonal capabilities. Exceptional

communication skills

, with professional fluency in

English and

German

; additional languages are a plus. Demonstrated

technical aptitude or strong interest

in emerging technologies such as

Artificial Intelligence, Large Language Models (LLMs), Knowledge Graphs, and Search Analytics/Data Science

. A

degree in Computer Science or a related technical field

is a bonus.

Tools You'll Use

You'll work with a modern toolset to ensure efficient planning, collaboration, and execution across teams and projects. Key tools include:

Jira

- for agile project tracking and sprint planning

Certinia PSA

- for professional services automation and resource management

Confluence

- for documentation, knowledge sharing, and collaboration

Salesforce

- for customer relationship management and integration with project data




Experience with these tools is preferred but not mandatory -- we're looking for someone who is tech-savvy and quick to learn.

Why Join Us

Impact:

Your work won't disappear into a pipeline -- you'll see it used by some of the world's leading organizations.

Growth:

Work on cutting-edge problems in AI and search, alongside experienced engineers who value curiosity and learning.

Culture:

Agile, startup-like, with quick decision-making and plenty of room to contribute ideas.

Balance:

We believe in continuous feedback, lifelong learning, and supporting personal growth.

About Squirro

Businesses capitalize on new opportunities, improve client relations, and optimize decision-making capabilities using Squirro's vertical-specific Augmented Intelligence solutions, which combine human intelligence with powerful AI. An Insight Engine at its core, we deliver contextualized insights from your most relevant data sources and display them directly, via workbench integrations, or through self-service applications.



Squirro works with global organizations, primarily in the Financial Services, Insurance, Telecommunications, and Manufacturing industries. Customers include Bank of England, Standard Chartered Bank, the European Central Bank, Henkel, and Candriam (A New York Life company).



Founded in 2012, Squirro is currently present in Zurich, London, Munich, New York, and Singapore. Further information about AI-driven business insights can be found at

https://squirro.com/



If this sounds like the kind of environment you'd thrive in, we'd love to hear from you.