are two fragrance houses founded by John and Clara Molloy, both inspired by art.
Floraiku Paris celebrates Japanese culture and the art of the haiku through olfactory poetry, while Hermetica redefines modern perfumery with its alcohol-free compositions.
As a Fragrance Expert representing Floraiku Paris and Hermetica Paris within Globus, you will be the ambassador of two exceptional universes. Your role is to offer each client a unique and memorable experience, through personalized advice.
Key Responsibilities
Represent and embody the values and aesthetics of Floraiku and Hermetica at all times.
Create a personalized sales experience while respecting the Retail Excellence ceremonial standards.
Develop the boutique's CRM database to engage with clients and drive sales. Build and nurture lasting relationships with VIP clients and fragrance connoisseurs. Handle client inquiries and feedback with professionalism, empathy, and care.
Develop and implement strategies to achieve and exceed sales objectives.
Monitor key performance indicators (KPIs) and provide regular performance reports.
Organize events and activations to drive visibility, engagement, and sales.
Welcome and host influencers in-store, delivering an exceptional brand experience.
Oversee daily operations, including inventory management, stock control, and regular inventory checks.
Ensure the counters and displays are impeccably maintained and fully aligned with visual merchandising guidelines.
Consistently embody the essence and values of the brands in all client and partner interactions.
What we are looking for in our next team member
Excellent interpersonal skills and a strong sense of customer service.
Proactive, detail-oriented, and a true team player with excellent personal presentation.
Passionate about luxury retail and the fragrance industry.
Strong organizational and multitasking abilities with great attention to detail.
Fluency in French and English; previous experience in retail, perfumery, or hospitality is a plus.
?Our group is an equal opportunity employer with a diverse, globally distributed workforce.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, nationality, age or any other characteristic protected by law and our values.
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