Job Description

Join Us at dsm-firmenich, Animal Nutrition & Health, as a Senior Expert in Account Management & Sales within our Vitamins Unit (VU)! Become a key player in driving commercial excellence by supporting our global sales operations with precision, ownership, and innovation. This role is ideal for a proactive, analytical professional with a passion for operational efficiency and customer-centricity.
Your key responsibilities

• Support the Global Commercial Team with contract management activities, including preparation, tracking, and regular monitoring of contracts to ensure alignment between off-takes and forecasts.
• Assist in price and rebate management, including updating price lists in SAP and managing floor and flexible pricing updates and providing administrative support for rebate calculations and pay-outs.
• Contribute to customer service and supply management tasks, such as handling requests related to samples, product information, and regulatory topics.
• Participate in resolving supply-related issues, managing escalations, coordinating customer complaints, and supporting order releases in collaboration with the regional demand planning team.
• Support reporting and communication efforts by updating daily sales reports and tracking commercial trends.
• Identify opportunities to streamline and automate recurring tasks across the end-to-end order-to-cash process.

We Offer

• A chance to impact millions of consumers every day - sustainability embedded in all we do
• A science led company, cutting edge research and creativity everywhere - from biotech breakthroughs to sustainability game-changers, you'll work on what's next
• Growth that keeps up with you - you join an industry leader that will develop your expertise and leadership
• A culture that lifts you up - with collaborative teams, shared wins, and people who cheer each other on.
• A community where your voice matters - it is essential to serve our customers well.

You bring

• A degree in Sales, Business Administration, Economics, Supply Chain Management, or a related field and 2-3 years of experience in a B2B commercial environment, preferably in a global or regional role.
• Proficient use of MS Office and SAP
• Strong written and oral communication skills in English
• A proactive and analytical mindset with a drive to solve problems and optimize processes
• Outstanding organizational skills, attention to detail, and a results-driven attitude.
• A strong customer-first mindset and the ability to manage client needs and service challenges effectively.
• Ability to thrive in a collaborative, multicultural team environment

About dsm-firmenich
At dsm-firmenich, we don't just meet expectations - we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future.
Because real progress only happens when we go beyond, together.
About ANH
ANH, in the process of separating from dsm-firmenich, is a global leader in animal nutrition and health, as well as vitamins, carotenoids, and aroma ingredients - driven by its strong purpose: feeding the planet without costing the earth. Together, we make it possible. application process:
Interested in this position? Please apply on-line by uploading your resume in English via our career portal.
DEI and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.
We welcome candidates from all backgrounds -- no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work.
Agency statement
We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role. jid3e76c39a jit0625a jiy25a