to join our Virtual Platform team. In this role, you will serve as a key contact for all virtualization activities and participate in the day-to-day support of a large-scale, global virtual infrastructure onsite at one of our prestigious banking sector clients in Zurich.
The Virtual Platform team is responsible for introducing new technologies into the production environment, collaborating closely with the engineering team and maintaining the stability of production systems. Our team operates as a single unit, with members located in the US, UK, Switzerland, Singapore, Krakow and Pune.
Responsibilities
Install, upgrade and patch the IaaS virtual platform environment, including OS, drivers, and firmware, to SME level; experienced with the VMware suite of products
Support, maintain and optimize all aspects of the virtual IaaS infrastructure, including Synergy chassis/blades/virtual connects, HP SAN arrays (3PAR, Primera and Alletra models), Brocade switches and network switches
Handle escalations, including experience with HCX appliances and network extensions; understand VPN tunnel architecture and Azure networking to SME level
Decommission and track Azure-first strategies to minimize on-premises footprint and plan expansions according to environmental needs
Interface with service consumers and vendors in all aspects, including escalations; experienced in incident management frameworks
Troubleshoot performance management incidents using all available tools, such as VROPS
Support datacenter exit activities and build/support migration tools
Handle requests within SLA
Mentor and guide less experienced engineers, junior graduates and interns
Communicate effectively with senior stakeholders and represent the team globally in a professional manner; lead junior team members by example
Requirements
Minimum of 3 years of experience supporting virtual platforms as a systems administrator
Familiarity with Swiss Red Zone requirements, including permissions and working procedures
SME-level understanding of Azure and Azure VMware Service
Ability to learn new technologies quickly and adapt to a fast-changing environment
Expert knowledge of all components of vSphere products and HPE/Dell hardware, including management servers
Expert knowledge of VROPS and migration tools such as HCX
Knowledge of HPE Cloud Service Automation and HPE 3PAR SAN storage
Ability to work effectively with team members in both local and remote locations
Ability to collect and analyze virtual platform capacity and customer demands
Fluent English is required; German language skills are an advantage
We offer
5 weeks of vacation
EPAM Employee Stock Purchase Plan (ESPP)
Enhanced parental leave
Extended pension plan
Daily sickness allowance insurance
Employee assistance program
Global business travel medical and accident insurance
Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
+ All benefits and perks are subject to certain eligibility requirements
Please note that any offers will be subject to appropriate background checks
We do not accept CVs from recruiting or staffing agencies
For this position, we are able to consider applications from the following:
+ Swiss nationals
+ EU/EFTA nationals
+ Third-country nationals based in Switzerland with an appropriate work permit
+ Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits
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