Teamleader Software Engineering Customer Service (f/?m/?d)

Zürich, Switzerland

Job Description

Do you want to shape the future of customer success through technology? Are you a hands-on engineering leader passionate about end-to-end ownership of software, data flows, and AI-driven communication solutions? Do you thrive on leading a high-performing team that delivers creative, scalable tools for millions of customers and our employees?
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Key information
We welcome all applications, but can only consider applications submitted online. Applications submitted by post will be disposed of for data protection reasons and will not be returned.
What you move
Main task
In the role as Teamleader Software Engineering, you encourage and challenge your employees and actively support them in their personal development.
Main task
You will work closely together with the product owner, the software architect and the whole team to create meaningful impact.
Main task
Approximately 60% of your work is hands-on: You will develop key components, help shape architectural decisions, and ensure code quality and technical direction within the team.
Main task
You ensure that our customer service processes are as efficient and effective as possible without compromising customer satisfaction.
What you will bring
5 Jahre
Software Development
No qualifications/further training required
German (Fluent)
English (Fluent)
Mandatory
Exhibit strong leadership and empathy while thriving with diverse personalities and cultural backgrounds
Mandatory
Committed to agile principles while able to translate business processes into robust, automated and scalable solutions
Mandatory
Entrepreneurial, customer-oriented mindset and highly motivated to deepen expertise in customer services
Mandatory
Positive charisma, natural motivation, motivates teams, foster psychological safety
Mandatory
Professional in some of C#, .NET, MS-SQL, React and TypeScript - open and eager to quickly adapt to any required technologies for the role
Mandatory
Experienced in cloud & distributed systems
Mandatory
Identifying opportunities for improvement and implementing changes to enhance productivity and effectiveness

Skills Required

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Job Detail

  • Job Id
    JD1919260
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Zürich, Switzerland
  • Education
    Not mentioned