Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Communications & Corporate/External Affairs

Job Sub Function:

Internal Communications

Job Category:

Professional

All Job Posting Locations:

Zug, Switzerland

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About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.


Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains.


This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-016596

Switzerland - Requisition Number: R-017759

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.


We are searching for the best talent for a Transcend: Senior Manager, Innovative Medicine (IM) Transcend Communications! This hybrid position will be located in Titusville, New Jersey; alternative locations may be considered in Zug, Switzerland.


Are you ready to advance your career in Communications? Join our world-class global team! This is an incredible opportunity to make a significant impact and shape the future of our communications strategies as part of a multi-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparate ERP ecosystem, standardizing our core business processes and products.


As an important leadership role, the Senior Manager is responsible for developing and implementing a coordinated program communication and engagement strategy to amplify messaging across all audiences in support of the Transcend transformation and change efforts using a multi-channel approach and innovative formats. This leader will drive value for the transformation program by partnering with the wider team as well as adjacent programs/functions to identify and analyze stakeholders' level of awareness and influence, engagement, and communication needs. They will develop associated strategies to facilitate stakeholder engagement and awareness needs.

Key Responsibilities:

Lead the overall program communications, messaging strategy, storyboarding and measures of success; working across adjacent programs to ensure integration and alignment for cohesive business messaging and planning. Coordinate the planning and as required the execution of engagement programs, including town hall meetings, program forums, and other internalexternal communication initiatives. Develop engaging communications to deliver relevant program updates, user and business communications which are engaging and easy-to-understand, while anchoring on milestones and stakeholder groups tied to the program and change needs. Coordinate with Change, Adoption, and Process Leads to gather communications needs per functional / process area; inclusive of development of enrollment content to onboard super users, end-users and leaders

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Build, maintain, and refresh stakeholder assessment and messaging maps. Recommend industry trends and standard methodologies. Work in partnership with Strategy Team, HR, and other internal partners to support initiatives and ways of working that continually improve the organization's culture. Coordinate a group of skilled professionals, promoting mentorship, guidance, and encouraging a culture of collaboration and outstanding performance.

QUALIFICATIONS:

EDUCATION:

Minimum of a High School Diploma or equivalent diploma is required; a Bachelor's/University degree is desireable, preferably in Communications, Public Relations, Marketing, or other related field of study

EXPERIENCE AND SKILLS:

Required:

Minimum 8 years of relevant work experience Experience in the areas of Communications, Marketing, Public Relations, or equivalent function Familiarity with Supply Chain Business Processes and/or ERPs Demonstrated ability to analyze communication channels and tactics effectively, showcasing strong analytical skills and critical thinking Experience with hands-on crafting of sophisticated communication strategies and work products on a global and local scale; inclusive of large scale business transformation and / or change efforts People management/leadership experience (direct or indirect reports) Proven leadership skills to empower and encourage a team to achieve bold goals Excellent writing, editing,and verbal communication skills, with the ability to craft clear and compelling messages for diverse audiences Deeply collaborative and comfortable driving results through influence Ability to succeed in a fast-paced, dynamic environment while maintaining quality and professionalism

Preferred:

Familiarity or experience in improving communications through Generative AI tools Experience working on culture initiatives which enhance the overall dynamic of a team Experience with varying digital channels, tools, and capabilities Experience with Event Management (in person and virtual) Experience working with external agencies and translation services

OTHER:

Requires proficiency in English (written and verbal) to communicate effectively and professionally Requires up to 15% domestic and/or international travel * Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week