Job Description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.


This Position reports to:


Treasury Manager- GPO Head Middle Office

Join the Corporate Treasury team as a (Senior) Treasury Management System (TMS) Process Specialist, where you will be accountable for the effective management, operation, administration, and continuous improvement of ABB's global TMS and contribute to shaping and advancing Treasury's technology, digitalization, and data initiatives.


In this role, you will be part of the Treasury Global Process Owner and Middle Office team, supporting the development and implementation of the Corporate Treasury application strategy. You will serve as the primary liaison between Treasury Workstreams, the application vendors and the internal IS functions, ensuring that the application reliably supports global Treasury operations and meets both strategic and business requirements.


Performing well in this role necessitates a thorough grasp of Financial Markets instruments and key Treasury processes, combined with significant experience in managing and configuring a SaaS-based TMS application. Your contribution will span the entire application lifecycle - from managing demand, performing application/system configuration and maintenance, to working closely with the vendor and internal IS teams as required to implement enhancements - ensuring operational excellence and enabling daily Treasury operations.


As the Application Expert, you will act as the first point of contact for any technical TMS-related queries and work alongside the Treasury Workstreams on the end-to-end process design, focusing on designing application supported processes, workflows and steps, and their subsequent implementation and documentation. You will assist users, manage complex inquiries, and work towards their prompt resolution.


Finally, the scope of this role also encompasses actively exploring the potential of emerging technologies -- including AI, automation, and data analytics -- to enhance process efficiency, insight generation, and strategic decision-making within the Treasury function.


This role can be based in Zurich (Switzerland), Krakow (Poland) or Rotterdam (Netherlands) while there is no relocation of suitable candidates planned.

Your responsibilities:

Collaborate with Treasury Workstreams, the TMS vendors, and internal IS stakeholders to ensure the application remains fully operational and aligned with both operational and strategic requirements across all modules and functionalities Support Treasury Workstreams in the end-to-end process design, in particular in designing the application supported processes, workflows and steps, and their subsequent implementation Work side by side Treasury Workstreams and support daily application operations as required Perform application configuration, static/master data and user management within the application Provide end-to-end application support, including issue resolution, application monitoring, and user assistance, ensuring the application is compliant with ABB standards and requirements Manage the vendor relationship by encouraging constructive collaboration, monitoring Service Level Agreements (SLA) adherence, overseeing invoice approval, and tracking costs Analyze, diagnose, and resolve functional and basic technical issues, escalating to the vendor or internal IS teams as needed for high-priority cases Plan and execute application upgrades, patch management, and testing activities (user acceptance (UAT), regression), in close collaboration with internal IS teams, as and when required Enhance process optimization and refine Treasury workflows by leveraging application capabilities and automation Coordinate on support requirements for other integrated applications such as trading platforms, confirmation tools, and market information providers Deliver training and guidance to users on application functionality, best practices and new features Support compliance and security audits in collaboration with internal IS teams Stay up to date on application developments, product updates, and industry best practices Identify, evaluate, and recommend innovative solutions that enhance process efficiency, analytical capabilities, and decision support Support the integration of emerging technologies into Treasury applications and processes, ensuring alignment with ABB's data architecture, security standards, and digital governance frameworks Act as an innovation advocate within Treasury, promoting awareness, curiosity, and a culture of continuous improvement through technology-enabled solutions Support any other ad hoc activities and projects as required

Your background:

5+ years of significant experience with a SaaS based Treasury Management System (TMS), with a strong preference on experience working with ION's WallStreet Suite 7.4 Experience gained in a similar role or in implementing a SaaS based TMS solution Extensive functional knowledge of application modules, configuration, troubleshooting, and integrations Skilled in helping application users, resolving incidents, and managing change requests Experience in vendor management for SaaS-based solutions Familiarity with SWIFT payment messaging, payment processes, and banking interfaces (including ISO20022 payment standards) Solid understanding of financial products and markets, processes and operations, including funding, cash management, FX and commodity derivatives, money markets, debt, and investments Good knowledge of other systems and applications, e.g. SAP S4HANA and API interfaces, as a plus Good knowledge of emerging technologies such as artificial intelligence, machine learning, robotic process automation (RPA), data analytics, and advanced visualization and ability to assess feasibility through pilots, proof-of-concepts, and structured evaluation Experience with data-driven tools (e.g., Power BI, SQL, Python, or similar) and familiarity with integrating financial data across systems Excellent communication, analytical and problem-solving skills. Continuous improvement and process mindset, with initiative to execute global best practice processes and leverage standard application capacities Ability to work collaboratively with cross-functional and global teams Uncompromised integrity
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