Job Description

Impact Meets Professionalism: Customer Service Support 100% (m/f/d) for a Global NGO
Do you have a passion for connecting people worldwide? Do you thrive in an environment where service is more than just a task, but a way to create lasting change?
On behalf of our client?one of the world's most renowned and influential non-profit organizations with over 1.2 million members?we are seeking a dedicated and proactive Customer Service Support professional.
About the Organization
Our client is a global network of neighbors, friends, and leaders who have been dedicated to sustainable projects for over 110 years. From promoting peace and fighting disease to supporting education and protecting the environment, this organization consists of "people of action" who use their intelligence and energy to solve the world's most persistent issues. In this role, you will be the vital link between the organization and its committed members across the globe.
Key Responsibilities
Excellence in Support: Act as the first point of contact for members and local clubs regarding administrative and organizational inquiries.
Coordination & Guidance: Assist members in using internal platforms and tools, helping to translate global initiatives into local action.
Data Management: Maintain the global membership database with high precision to ensure a seamless flow of information.
Cross-functional Collaboration: Work closely with various departments to support the smooth execution of international projects and programs.
Qualification
Your Profile

• Service-Oriented Mindset: You enjoy interacting with diverse groups of people and communicate with empathy, clarity, and professionalism.
• Language Proficiency: As you will operate in a global environment, fluency in English is essential. Fluency in German (or other languages) is a significant advantage.
• Versatile Solution-Finder: You don't just see hurdles; you see opportunities to help. You are a natural "problem-solver" who remains calm under pressure.
• Alignment with Values: You identify with the mission of promoting integrity, goodwill, and world peace through fellowship.

What is Offered

• Purpose-Driven Work: Your daily efforts contribute directly to projects that improve maternal health, provide clean water, and grow local economies.
• Truly International Environment: Work within a multicultural setting with contacts spanning the globe.
• Stability & Heritage: A secure position within a long-standing, financially stable, and world-renowned organization.
• A Culture of Action: Join a community of visionaries and pragmatists who are committed to making a difference.

Are you ready to be part of a community that creates lasting change? We look forward to receiving your application!

Skills Required