Customer Operations Specialist
Zürich, Switzerland
Job Description
SIX drives the transformation of financial markets.
What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
Customer Operations Specialist
Zurich | 100% | Reference 7125
You will be responsible for managing a sales territory in collaboration with a sales representative. You will also handle all supporting and administrative tasks related to sales and the implementation of financial information systems for clients.
What You Will Do
For this vacancy we only accept direct applications.
Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.
What We Offer
Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.
What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
Customer Operations Specialist
Zurich | 100% | Reference 7125
You will be responsible for managing a sales territory in collaboration with a sales representative. You will also handle all supporting and administrative tasks related to sales and the implementation of financial information systems for clients.
What You Will Do
- Manage a customer sales territory in collaboration with Sales and Account Managers for all sales activities related to financial services products in the Western Switzerland region.
- Respond to all customer inquiries regarding products, functionalities, data, pricing, exchange permissions, and complaints.
- Create and process customer contracts in the financial customer information system
- Initiate invoicing and monitor dunning and accruals
- Responsible for product and data entitlements, as well as planning, coordinating, and monitoring customer and sales projects
- Commercial education
- Work experience in a similar environment in middle or backoffice of at least 3 years
- Strong flair for figures, customer-oriented, working accurately, well organized and proactive mindset
- Very good oral and written knowledge of English, French and German (C1)
For this vacancy we only accept direct applications.
Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.
What We Offer
Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.
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Job Detail
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Job IdJD1654758
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationZürich, Switzerland
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EducationNot mentioned