F&b Ambassador
Job Description
THE VIEW Lugano - 5*L | SLH | Forbes Travel Guide | 1* Michelin | 16/20 Gault&Millau
Overlooking the enchanting city of Lugano, THE VIEW Fine Dining is the culinary jewel of our 5-star luxury boutique hotel. Awarded one Michelin star, 16 Gault & Millau points, and a proud member of Grandes Tables de Suisse, we are committed to offering an intimate and elevated dining experience in a refined setting.
Le principali RESPONSABILITA' attribuite alla risorsa:
Bistrot Service - Welcoming guests, taking orders, serving food and drinks efficiently, ensuring a relaxed and informal yet high-quality experience.
Fine Dining - Guiding guests through the menu and wine list, executing precise service steps, and coordinating with kitchen.
Room Service - Preparing trays/trolleys, ensuring timely delivery to rooms, discreet and polished guest interaction, handling billing.
Bar - Supporting bar service by taking and serving drink orders, maintaining cleanliness of bar area, upselling cocktails or wines.
Guest Relations - Managing reservations, handling complaints gracefully, and ensuring overall guest satisfaction in all outlets.
Offriamo:
- Full time, long term employment contract
- Staff Housing NOT AVAILABLE
- Proven experience in Michelin-starred restaurants, preferably within 5*L hotels.
- Sommelier certification or strong wine knowledge.
- Dedication to luxury service, precision and guest satisfaction.
- Natural leader with hands-on approach and collaborative spirit.
- Fluency in English and Italian; German or French is a plus.
- Swiss or EU work permit, or eligibility to obtain one.
The View Lugano
THE VIEW Lugano, appartenente al Planhotel Hospitality Group, e un boutique hotel nel cuore di Lugano, location d'eccezione ideata con un approccio smart luxury e con un'attenzione estrema alle esigenze e alle preferenze dei propri ospiti.
Qui la priorita e un'accoglienza che 'avvolge' e combina calore e autenticita, in un ambiente studiato per essere confortevole ed esteticamente appagante, grazie a un mix di stili che uniscono la tradizione alla contemporaneita.
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Job Detail
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Job IdJD1659911
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLugano, Tessin, Switzerland
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EducationNot mentioned