It Support Specialist

Basel, BS, CH, Switzerland

Job Description

Position Title:

Deskside Technician - End User Computing

Location: Basel



Note: B2 level of German is mandate



Job Summary:


Provide onsite technical support for desktops, laptops, mobile devices, and peripherals. Responsible for troubleshooting, repair, installation, and maintenance of end-user computing devices and software. Ensure smooth connectivity to networks, printers, and corporate systems, while delivering high-quality support to meet SLAs.

Key Responsibilities:



Troubleshoot and resolve EUC hardware/software issues (desktops, laptops, mobile, printers, scanners). Install, upgrade, and maintain Windows 7/10 systems and applications. Provide support for network connectivity, backups, and recovery. Deliver VIP and general end-user support on-site. Maintain accurate records of incidents and resolutions.

Requirements:



1-3 years of IT support experience. Knowledge of Windows 7/10, imaging tools, backup/recovery tools. Hands-on skills in hardware/software installation, configuration, and troubleshooting.

Job Type:

Full-time | On-site | 8-hour shift

Job Type: 100%

Pay: CHF4'500.00 - CHF5'000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD1718454
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    50303.0 63696.0 USD
  • Employment Status
    Permanent
  • Job Location
    Basel, BS, CH, Switzerland
  • Education
    Not mentioned