It Support Specialist
Vevey, VD, CH, Switzerland
Job Description
BCIC Swiss GmbH, we specialize in delivering end-to-end technology solutions designed to meet the evolving needs of businesses in a competitive digital landscape. With a strong foundation in Swiss quality and customer satisfaction, we serve as a reliable IT partner for small startups to major global corporations. Our core business is outsourcing services, and our company is also involved in recruitment solutions.
Position Responsibilities and Functions
Provide first- and second-level support for customer technical issues. Collaborate with third-party vendors to resolve complex AV issues. Ensure timely communication on issue status and resolution. Maintain and update support ticketing systems. Install, upgrade, support, and troubleshoot: -Windows OS -Microsoft Office -Cisco Jabber -Printers and hardware Offer basic support for macOS . Perform diagnostics and remedial repairs on desktops, laptops, and peripherals. Use network diagnostic tools to address connectivity and hardware/software issues. Participate in project-based work environments requiring teamwork and adaptability.
Must have Requirements:
Valid work permit in Switzerland French B2 proficiency
We look forward to receiving your application!
Job Type: Full-time
Pay: CHF30.00 per hour
Expected hours: 20 per week
Benefits:
Company pension Insurance services Parental leave
Work Location: In person
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Job Detail
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Job IdJD1785195
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVevey, VD, CH, Switzerland
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EducationNot mentioned