Job Description

Under a name steeped in tradition, Kempinski, hoteliers since 1897, has traveled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage. The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.



Our in-room dining experience includes 24-hour service from breakfast to lunch to midnight snacks with the "order what you like" concept.



Do you have an eye for detail and work creatively and independently?



We are looking for you to manage our room service as Room Service Manager starting in the coming winter season 2025/2026.
Key Responsibilities


Management of the room service and banquet department Management of a team of approximately 10 employees Coordination and operational implementation of room service activities Ensuring the timely and correct delivery of food and beverages to guests Management of personnel Control of orders Ensuring guest satisfaction Cooperation with the kitchen and front desk Maintaining inventory and ensuring high quality standards Ensuring an excellent guest experience with a focus on quality and hygiene standards Responsibility for recruitment, training, and development of the team Creating the monthly duty roster Placing orders, conducting inventories, and closing daily accounts Skills, Knowledge and Expertise


Completed training and at least 3 years of professional experience in a similar position in a comparable hotel Attention to detail Experience in leading a team Keen interest in team-oriented work Resilience, professional competence, tidiness, and a very high awareness of quality Structured and organized way of working Guest-oriented work and economic action English and German are required, other languages, such as Italian, are an advantage Benefits


Live and work in the heart of the Engadin Alps A wide range of creative opportunities A pleasant working atmosphere in a young and dynamic team International career prospects and development opportunities Outstanding employee benefits in all Kempinski hotels, among others Staff accommodation in the immediate vicinity of the hotel, including laundry facilities, a fitness and common room, a kitchen, and a wide range of dishes in our staff restaurant Free use of the in-house daycare center for employees' children Monthly employee activities such as skiing, snowboarding, and cross-country skiing courses, hiking trips, spa evenings, and German courses Internal "Feel Good Committee" to help shape all welfare issues About Grand Hotel des Bains Kempinski St. Moritz


An icon of alpine glamour.



Grand Hotel des Bains Kempinski is the most glamorous gateway to St Moritz, offering timeless European luxury in a breath-taking mountain setting. Its celebrated alpine spa, impeccably styled suites, and award-winning restaurants draw guests and gastronomes from around the world, while its location at the foot of the legendary Hahnensee ski run offers unrivaled access to the slopes of the Engadin Valley.



A seasonal property, our employee experience caters to the adaptable hotelier who values a more flexible and dynamic lifestyle. With four months on in the winter and summer seasons, our employees enjoy the opportunity to travel, study, or take on international assignments in the offseason. In addition to a diverse suite of learning programs, including culinary workshops under our Michelin Star chef, we encourage our employees to truly take in their St. Moritz experience with complimentary ski and snowboard lessons, access to housing, and fitness facilities, and an array of organized social activities. Surrounded by natural beauty, living and working in St. Moritz is a luxury in itself. This magical setting provides the perfect stage for Kempinski's beautiful performance, and yours.

Department

Food & Beverage

Employment Type

Seasonal - Full Time

Location

Switzerland - St. Moritz

Workplace type

Onsite