Job Description

Executive Assistant Manager (f/m/d)
Department: Hotel Management
Employment Type: Permanent - Full Time
Location: Switzerland - St. Moritz
Reporting To: General Manager
Description
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations without ever forgetting its traditions and European heritage. The lavish resorts as well as the stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury when travelling for business or pleasure.
What actually makes a Grand Hotel? It is ahead of its time, it creates traditions and cultivates them. Would you like to develop your own traditions and strengthen the positioning of your area as a sporty, welcoming and refreshingly uncomplicated 5-star hotel? Do you have an eye for detail and work creatively and independently?
We are looking for an experienced and dynamic Senior Manager and member of the Executive Committee to take on project responsibility for the areas of quality and sustainability, among others.
Key Responsibilities

• Ensuring smooth operational processes and maximum guest satisfaction
• Development and implementation of hotel concepts as well as budget responsibility
• Close cooperation with the General Manager for the strategic orientation of the hotel
• Compliance with and implementation of Kempinski quality standards and optimization of work processes in the operational area
• Coordination, initiation and control of all operational processes as well as the appropriate delegation and control of individual tasks
• Control of sales measures in the assigned departments, as well as optimization of sales
• Management, Motivation and development of department heads and teams
• Cost control, sales optimization through promotional activities
• Development and constant monitoring of all safety-related measures and facilities, in particular fire protection and rules of conduct in emergency situations, taking into account current official and legal requirements
• Forecast and yield management for the assigned departments in cooperation with the General Manager
• Sustainability and quality officer of the hotel
• Representation of the General Manager during his absence
• Take over of Manager on Duty duties

• Degree from a recognised college or university with a focus on tourism/hotel management and sound training in the international luxury hotel industry
• At least 2 years' experience in a comparable position in the international luxury hotel industry, after relevant experience in operations
• Familiarity with preparing cost analyses and budgets
• Experience in leading a large team of managers
• Strong communication skills, strong, organisational talent and hands-on mentality
• Analytical thinking and experience in budget and cost management
• Relevant experience in operations in the international luxury hospitality industry
• Professional competence, creativity and attention to detail, as well as very high quality awareness
• Great interest in team-oriented work
• Very good written and spoken German and English; Further language skills, such as Italian, are an advantage

• Live and work in the heart of the Engadine Alps
• A wide range of creative opportunities
• Pleasant working atmosphere in a young and dynamic team
• International career prospects and development opportunities
• Outstanding employee benefits in all Kempinski Hotels
• Staff accommodation in the immediate vicinity of the hotel incl. washing facilities, fitness & communal room and a wide range of meals in our staff restaurant. Laundry facilities, fitness & communal room, kitchen and a wide range of meals in our staff restaurant
• Free use of the in-house childcare centre for employees' children
• Monthly employee activities such as skiing, snowboarding and cross-country skiing courses, hiking excursions, spa evenings and German courses
• Internal 'Feel Good Committee' to help shape all welfare issues