Ict Supporter – Service Desk
Bern, BE, CH, Switzerland
Job Description
Project / Role:
For our customer from the energy sector in Bern we are looking for ICT Supporter - Service Desk (Ref.N.: 924306).
Main tasks:
Supports the "Workplace" department manager and can provide information on the status of tickets. Pre-analyze tickets in Serviceware (ITSM Suite) and resolve them if necessary Dispatching incoming tickets, prioritizing them, and forwarding them to qualified staff (including team discussions).
Requirements:
Several years of experience in ICT support Computer science / business informatics education or relevant professional experience Know-how in the area of service management is an advantage. Analytical and networked thinking is required. Experience also at 2nd level desired
Languages:
German at least C1
Reference No.: 924306OK
Role: ICT Supporter - Service Desk
Industry: Energy
Location: Bern and region
Workload: 100% (shift from 7:30-16:30).
Start: August 4, 2025
End: December 31, 2025
Job Type: 100%
Work Location: On the road
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Job Detail
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Job IdJD1716562
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBern, BE, CH, Switzerland
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EducationNot mentioned